Labor Relations Specialist Career

Job Description: Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.


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Labor Relations Specialist Career

What Labor Relations Specialists do:

  • Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances.
  • Develop methods to monitor employee satisfaction with policies or working conditions, including grievance or complaint procedures.
  • Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.
  • Identify alternatives to proposals of unions, employees, companies, or government agencies.
  • Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes.
  • Monitor company or workforce adherence to labor agreements.
  • Prepare evidence for disciplinary hearings, including preparing witnesses to testify.
  • Present the position of the company or of labor during arbitration or other labor negotiations.
  • Propose resolutions for collective bargaining or other labor or contract negotiations.
  • Recommend collective bargaining strategies, goals, or objectives.
  • Research case law or outcomes of previous case hearings.
  • Write letters related to labor relations activities, such as letters to amend collective bargaining agreements, letters of dispute or conciliation, or letters to seek clarification of contract terms.
  • Assess the impact of union proposals on company or government operations.
  • Negotiate collective bargaining agreements.
  • Review employer practices or employee data to ensure compliance with contracts on matters such as wages, hours, or conditions of employment.
  • Select mediators or arbitrators for labor disputes or contract negotiations.
  • Assess risk levels associated with collective bargaining strategies.
  • Investigate and evaluate union complaints or arguments to determine viability.
  • Provide expert testimony in legal proceedings related to labor relations or labor contracts.
  • Mediate discussions between employer and employee representatives in attempt to reconcile differences.
  • Prepare reports or presentations to communicate employee satisfaction or related data to management.
  • Schedule or coordinate the details of grievance hearings or other meetings.
  • Advise management on matters related to the administration of contracts or employee discipline or grievance procedures.
  • Draft rules or regulations to govern collective bargaining activities in collaboration with company, government, or employee representatives.
  • Review and approve employee disciplinary actions, such as written reprimands, suspensions, or terminations.
  • Train managers or supervisors on topics related to labor relations, such as working conditions, safety, or equal opportunity practices.
  • Develop employee health and safety policies.
  • Prepare and submit required governmental reports or forms related to labor relations matters, such as equal employment opportunity (EEO) forms, new hire forms, or minority compensation reports.

What work activities are most important?

Importance Activities

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.

Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.

Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.

Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.

Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Provide Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.

Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.

Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.

Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Staffing Organizational Units - Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money.

Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Holland Code Chart for a Labor Relations Specialist

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