Network and Computer Systems Administrator Career

Job Description: Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.


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Network and Computer Systems Administrator Career

What Network and Computer Systems Administrators do:

  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
  • Confer with network users about how to solve existing system problems.
  • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
  • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
  • Design, configure, and test computer hardware, networking software and operating system software.
  • Analyze equipment performance records to determine the need for repair or replacement.
  • Plan, coordinate, and implement network security measures to protect data, software, and hardware.
  • Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
  • Train people in computer system use.
  • Configure, monitor, and maintain email applications or virus protection software.
  • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
  • Coordinate with vendors and with company personnel to facilitate purchases.
  • Perform data backups and disaster recovery operations.
  • Load computer tapes and disks, and install software and printer paper or forms.
  • Maintain an inventory of parts for emergency repairs.
  • Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
  • Perform routine network startup and shutdown procedures, and maintain control records.
  • Maintain logs related to network functions, as well as maintenance and repair records.

What work activities are most important?

Importance Activities

Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.

Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.

Provide Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.

Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.

Repairing and Maintaining Electronic Equipment - Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.

Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.

Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.

Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money.

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Holland Code Chart for a Network and Computer Systems Administrator

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