Community Health Worker Career

Job Description: Assist individuals and communities to adopt healthy behaviors. Conduct outreach for medical personnel or health organizations to implement programs in the community that promote, maintain, and improve individual and community health. May provide information on available resources, provide social support and informal counseling, advocate for individuals and community health needs, and provide services such as first aid and blood pressure screening. May collect data to help identify community health needs.


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Community Health Worker Career

What Community Health Workers do:

  • Advise clients or community groups on issues related to improving general health, such as diet or exercise.
  • Attend community meetings or health fairs to understand community issues or build relationships with community members.
  • Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community.
  • Refer community members to needed health services.
  • Maintain updated client records with plans, notes, appropriate forms, or related information.
  • Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women.
  • Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.
  • Advise clients or community groups on issues related to sanitation or hygiene, such as flossing or hand washing.
  • Advocate for individual or community health needs with government agencies or health service providers.
  • Develop plans or formal contracts for individuals, families, or community groups to improve overall health.
  • Provide feedback to health service providers regarding improving service accessibility or acceptability.
  • Advise clients or community groups on issues related to social or intellectual development, such as education, childcare, or problem solving.
  • Advise clients or community groups on issues related to self-care, such as diabetes management.
  • Collect information from individuals to compile vital statistics about the general health of community members.
  • Advise clients or community groups on issues related to risk or prevention of conditions such as lead poisoning, human immunodeficiency virus (HIV), prenatal substance abuse, or domestic violence.
  • Advise clients or community groups on issues related to diagnostic screenings, such as breast cancer screening, pap smears, glaucoma tests, or diabetes screenings.
  • Assist families to apply for social services, including Medicaid or Women, Infants, and Children (WIC).
  • Interpret, translate, or provide cultural mediation related to health services or information for community members.
  • Teach classes or otherwise disseminate medical or dental health information to school groups, community groups, or targeted families or individuals, in a manner consistent with cultural norms.
  • Perform basic diagnostic procedures, such as blood pressure screening, breast cancer screening, or communicable disease screening.
  • Identify the particular health care needs of individuals in a community or target area.
  • Administer immunizations or other basic preventive treatments.
  • Monitor nutrition of children, elderly, or other high-risk groups.
  • Report incidences of child or elder abuse, neglect, or threats of harm to authorities, as required.
  • Advise clients or community groups to ensure parental understanding of the importance of childhood immunizations and how to access immunization services.
  • Provide basic health services, such as first aid.
  • Conduct home visits for pregnant women, newborn infants, or other high-risk individuals to monitor their progress or assess their needs.
  • Transport or accompany clients to scheduled health appointments or referral sites.
  • Teach appropriate parenting behaviors to individuals or families.

What work activities are most important?

Importance Activities

Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.

Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.

Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.

Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.

Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.

Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.

Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money.

Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Provide Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

Holland Code Chart for a Community Health Worker

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