Customer Relationship Manager Career

*A job as a Customer Relationship Manager falls under the broader career category of Customer Service Representatives. The information on this page will generally apply to all careers in this category but may not specifically apply to this career title.

Job Description for Customer Service Representatives : Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.


Is Customer Service Representative the right career path for you?
Take the MyMajors Quiz and find out if it fits one of your top recommended majors!

Customer Service Representative Career

What Should I Major in to Become a Customer Service Representative?

These college majors are closest related to this career (actual program names will vary from school to school).

Required Education



High School Diploma usually needed for this career