Cloak Room Attendant Career

Job Description: Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.

*A job as a Cloak Room Attendant falls under the broader career category of Locker Room, Coatroom, and Dressing Room Attendants. The information on this page will generally apply to all careers in this category. We are still seeking more specific information about this career from experts in this field. If you can provide us with more information, .

Is Cloak Room Attendant the right career path for you?
Take the MyMajors Quiz and find out if it fits one of your top recommended majors!

Cloak Room Attendant Career

What Cloak Room Attendants do:

  • Refer guest problems or complaints to supervisors.
  • Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
  • Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
  • Clean facilities such as floors and locker rooms.
  • Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
  • Check supplies to ensure adequate availability, and order new supplies when necessary.
  • Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
  • Maintain a lost-and-found collection.
  • Provide assistance to patrons by performing duties such as opening doors and carrying bags.
  • Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
  • Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
  • Collect soiled linen or clothing for laundering.
  • Maintain inventories of clothing or uniforms, accessories, equipment, or linens.
  • Procure beverages, food, and other items as requested.
  • Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
  • Activate emergency action plans and administer first aid, as necessary.
  • Operate washing machines and dryers to clean soiled apparel and towels.
  • Provide or arrange for services such as clothes pressing, cleaning, and repair.
  • Operate controls that regulate temperatures or room environments.
  • Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
  • Attend to needs of athletic teams in clubhouses.
  • Set up various apparatus or athletic equipment.
  • Stencil identifying information on equipment.

What work activities are most important?

Importance Activities

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.

Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.

Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Holland Code Chart for a Cloak Room Attendant

 

Is This Career Right for Me?

The fastest way toward knowing if cloak-room-attendant is the career for you is to take this quiz to find your career path.