Appliance Service Technician Career

Job Description: Repair, adjust, or install all types of electric or gas household appliances, such as refrigerators, washers, dryers, and ovens.

*A job as an Appliance Service Technician falls under the broader career category of Home Appliance Repairers. The information on this page will generally apply to all careers in this category. We are still seeking more specific information about this career from experts in this field. If you can provide us with more information, .

Is Appliance Service Technician the right career path for you?
Take the MyMajors Quiz and find out if it fits one of your top recommended majors!

Appliance Service Technician Career

What skills are required for Appliance Service Technicians?

Importance Skills
  Repairing - Repairing machines or systems using the needed tools.
  Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
  Troubleshooting - Determining causes of operating errors and deciding what to do about it.
  Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
  Speaking - Talking to others to convey information effectively.
  Equipment Selection - Determining the kind of tools and equipment needed to do a job.
  Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  Time Management - Managing one's own time and the time of others.
  Operation and Control - Controlling operations of equipment or systems.
  Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  Service Orientation - Actively looking for ways to help people.
  Installation - Installing equipment, machines, wiring, or programs to meet specifications.
  Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  Coordination - Adjusting actions in relation to others' actions.
  Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  Persuasion - Persuading others to change their minds or behavior.
  Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
  Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

What knowledge is needed to be an Appliance Service Technician?

Importance Knowledge
  Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Work Styles

Importance Styles
  Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  Integrity - Job requires being honest and ethical.
  Initiative - Job requires a willingness to take on responsibilities and challenges.
  Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  Persistence - Job requires persistence in the face of obstacles.
  Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.

Holland Code Chart for an Appliance Service Technician

Work Values

Importance Values
  Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  Working Conditions - Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
  Achievement - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
  Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Is This Career Right for Me?

The fastest way toward knowing if appliance-service-technician is the career for you is to take this quiz to find your career path.