Unemployment Claims Adjudicator Career

*A job as an Unemployment Claims Adjudicator falls under the broader career category of Administrative Law Judges, Adjudicators, and Hearing Officers. The information on this page will generally apply to all careers in this category but may not specifically apply to this career title.

Job Description for Administrative Law Judges, Adjudicators, and Hearing Officers : Conduct hearings to recommend or make decisions on claims concerning government programs or other government-related matters. Determine liability, sanctions, or penalties, or recommend the acceptance or rejection of claims or settlements.


Is Administrative Law Judges, Adjudicators, and Hearing Officer the right career path for you?
Take the MyMajors Quiz and find out if it fits one of your top recommended majors!

Administrative Law Judges, Adjudicators, and Hearing Officer Career

What Administrative Law Judges, Adjudicators, and Hearing Officers do:

  • Review and evaluate data on documents, such as claim applications, birth or death certificates, or physician or employer records.
  • Prepare written opinions and decisions.
  • Research and analyze laws, regulations, policies, and precedent decisions to prepare for hearings and to determine conclusions.
  • Determine existence and amount of liability according to current laws, administrative and judicial precedents, and available evidence.
  • Confer with individuals or organizations involved in cases to obtain relevant information.
  • Recommend the acceptance or rejection of claims or compromise settlements according to laws, regulations, policies, and precedent decisions.
  • Rule on exceptions, motions, and admissibility of evidence.
  • Explain to claimants how they can appeal rulings that go against them.
  • Monitor and direct the activities of trials and hearings to ensure that they are conducted fairly and that courts administer justice while safeguarding the legal rights of all involved parties.
  • Conduct hearings to review and decide claims regarding issues, such as social program eligibility, environmental protection, or enforcement of health and safety regulations.
  • Issue subpoenas and administer oaths in preparation for formal hearings.
  • Authorize payment of valid claims and determine method of payment.
  • Schedule hearings.
  • Conduct studies of appeals procedures in field agencies to ensure adherence to legal requirements and to facilitate determination of cases.

What work activities are most important?

Importance Activities

Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.

Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.

Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.

Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.

Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Provide Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Holland Code Chart for an Administrative Law Judges, Adjudicators, and Hearing Officer