Order Fillers, Wholesale and Retail Sale Career

Job Description: Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.


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Order Fillers, Wholesale and Retail Sale Career

What skills are required for Order Fillers, Wholesale and Retail Sales?

Importance Skills
  Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  Speaking - Talking to others to convey information effectively.
  Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  Mathematics - Using mathematics to solve problems.
  Time Management - Managing one's own time and the time of others.
  Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

What knowledge is needed to be an Order Fillers, Wholesale and Retail Sale?

Importance Knowledge
  English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Work Styles

Importance Styles
  Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  Integrity - Job requires being honest and ethical.
  Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  Initiative - Job requires a willingness to take on responsibilities and challenges.
  Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  Persistence - Job requires persistence in the face of obstacles.
  Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.