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Dining Room and Cafeteria Attendants and Bartender HelperSkills and Knowledge

Dining Room and Cafeteria Attendants and Bartender Helper Career

Job Description: Facilitate food service. Clean tables, remove dirty dishes, replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.


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Dining Room and Cafeteria Attendants and Bartender Helper Career

What skills are required for Dining Room and Cafeteria Attendants and Bartender Helpers?

Importance Skills
  Service Orientation - Actively looking for ways to help people.
  Coordination - Adjusting actions in relation to others' actions.
  Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  Speaking - Talking to others to convey information effectively.
  Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

What knowledge is needed to be a Dining Room and Cafeteria Attendants and Bartender Helper?

Importance Knowledge
  Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Work Styles

Importance Styles
  Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  Integrity - Job requires being honest and ethical.
  Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  Initiative - Job requires a willingness to take on responsibilities and challenges.
  Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  Persistence - Job requires persistence in the face of obstacles.
  Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.