Software Quality Assurance Engineers and Tester Career

Job Description: Develop and execute software test plans in order to identify software problems and their causes.


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Software Quality Assurance Engineers and Tester Career

What Software Quality Assurance Engineers and Testers do:

  • Design test plans, scenarios, scripts, or procedures.
  • Develop or specify standards, methods, or procedures to determine product quality or release readiness.
  • Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
  • Document software defects, using a bug tracking system, and report defects to software developers.
  • Document test procedures to ensure replicability and compliance with standards.
  • Identify, analyze, and document problems with program function, output, online screen, or content.
  • Monitor bug resolution efforts and track successes.
  • Plan test schedules or strategies in accordance with project scope or delivery dates.
  • Provide feedback and recommendations to developers on software usability and functionality.
  • Conduct historical analyses of test results.
  • Create or maintain databases of known test defects.
  • Investigate customer problems referred by technical support.
  • Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
  • Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
  • Test system modifications to prepare for implementation.
  • Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
  • Coordinate user or third party testing.
  • Visit beta testing sites to evaluate software performance.
  • Evaluate or recommend software for testing or bug tracking.
  • Identify program deviance from standards, and suggest modifications to ensure compliance.
  • Install, maintain, or use software testing programs.
  • Monitor program performance to ensure efficient and problem-free operations.
  • Update automated test scripts to ensure currency.
  • Design or develop automated testing tools.
  • Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
  • Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
  • Install and configure recreations of software production environments to allow testing of software performance.
  • Provide technical support during software installation or configuration.

What work activities are most important?

Importance Activities

Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.

Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.

Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.

Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.

Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.

Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.

Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Provide Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Holland Code Chart for a Software Quality Assurance Engineers and Tester

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