Career:
Software Quality Assurance Engineers and Tester

Job Description: Develop and execute software test plans in order to identify software problems and their causes.

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What Software Quality Assurance Engineers and Testers do:

  • Design test plans, scenarios, scripts, or procedures.
  • Develop or specify standards, methods, or procedures to determine product quality or release readiness.
  • Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
  • Document software defects, using a bug tracking system, and report defects to software developers.
  • Document test procedures to ensure replicability and compliance with standards.
  • Identify program deviance from standards, and suggest modifications to ensure compliance.
  • Install, maintain, or use software testing programs.
  • Monitor bug resolution efforts and track successes.
  • Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
  • Plan test schedules or strategies in accordance with project scope or delivery dates.
  • Provide feedback and recommendations to developers on software usability and functionality.
  • Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
  • Test system modifications to prepare for implementation.
  • Conduct historical analyses of test results.
  • Coordinate user or third party testing.
  • Evaluate or recommend software for testing or bug tracking.
  • Identify, analyze, and document problems with program function, output, online screen, or content.
  • Update automated test scripts to ensure currency.
  • Create or maintain databases of known test defects.
  • Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
  • Install and configure recreations of software production environments to allow testing of software performance.
  • Monitor program performance to ensure efficient and problem-free operations.
  • Design or develop automated testing tools.
  • Investigate customer problems referred by technical support.
  • Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
  • Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
  • Provide technical support during software installation or configuration.
  • Visit beta testing sites to evaluate software performance.

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What work activities does a Software Quality Assurance Engineers and Tester do?

Importance Activities

Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.

Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.

Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.

Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.

Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.

Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Provide Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.

Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

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