Career:
Maids and Housekeeping Cleaner

Job Description: Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

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What Maids and Housekeeping Cleaners do:

  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Dust and polish furniture and equipment.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
  • Hang draperies and dust window blinds.
  • Polish silver accessories and metalwork, such as fixtures and fittings.
  • Move and arrange furniture and turn mattresses.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
  • Sort clothing and other articles, load washing machines, and iron and fold dried items.
  • Sort, count, and mark clean linens and store them in linen closets.
  • Request repair services and wait for repair workers to arrive.
  • Replace light bulbs.
  • Wash dishes and clean kitchens, cooking utensils, and silverware.
  • Answer telephones and doorbells.
  • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
  • Assign duties to other staff and give instructions regarding work methods and routines.
  • Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
  • Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs.
  • Remove debris from driveways, garages, and swimming pool areas.
  • Run errands, such as taking laundry to the cleaners and buying groceries.
  • Plan menus and cook and serve meals and refreshments following employer's instructions or own methods.
  • Purchase or order groceries and household supplies to keep kitchens stocked and record expenditures.

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What work activities does a Maids and Housekeeping Cleaner do?

Importance Activities

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.

Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
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