Train Attendant Career

Job Description: Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

*A job as a Train Attendant falls under the broader career category of Transportation Attendants, Except Flight Attendants. The information on this page will generally apply to all careers in this category. We are still seeking more specific information about this career from experts in this field. If you can provide us with more information, .

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Train Attendant Career

What skills are required for Train Attendants?

Importance Skills
  Service Orientation - Actively looking for ways to help people.
  Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  Speaking - Talking to others to convey information effectively.
  Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  Coordination - Adjusting actions in relation to others' actions.
  Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
  Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  Time Management - Managing one's own time and the time of others.
  Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  Negotiation - Bringing others together and trying to reconcile differences.
  Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  Persuasion - Persuading others to change their minds or behavior.
  Operation and Control - Controlling operations of equipment or systems.
  Instructing - Teaching others how to do something.
  Mathematics - Using mathematics to solve problems.
  Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

What knowledge is needed to be a Train Attendant?

Importance Knowledge
  Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
  Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
  Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Work Styles

Importance Styles
  Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  Integrity - Job requires being honest and ethical.
  Persistence - Job requires persistence in the face of obstacles.
  Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  Initiative - Job requires a willingness to take on responsibilities and challenges.
  Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Holland Code Chart for a Train Attendant

Work Values

Importance Values
  Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  Achievement - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.