Train Attendant Career

Job Description: Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

*A job as a Train Attendant falls under the broader career category of Transportation Attendants, Except Flight Attendants. The information on this page will generally apply to all careers in this category. We are still seeking more specific information about this career from experts in this field. If you can provide us with more information, .

Is Train Attendant the right career path for you?
Take the MyMajors Quiz and find out if it fits one of your top recommended majors!

Train Attendant Career

What Train Attendants do:

  • Respond to passengers' questions, requests, or complaints.
  • Open and close doors for passengers.
  • Provide boarding assistance to elderly, sick, or injured people.
  • Explain and demonstrate safety procedures and safety equipment use.
  • Perform equipment safety checks prior to departure.
  • Signal transportation operators to stop or to proceed.
  • Greet passengers boarding transportation equipment and announce routes and stops.
  • Determine or facilitate seating arrangements.
  • Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
  • Collect fares from passengers and provide change in return.
  • Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
  • Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.
  • Adjust window shades or seat cushions at the request of passengers.
  • Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
  • Inspect kitchens or dining areas to ensure adherence to sanitation requirements.
  • Distribute sports or game equipment, magazines, newspapers, pillows, blankets, or other items to passengers and guests.
  • Clean rooms and bathroom facilities, change linens, and replenish supplies in washrooms.
  • Serve food or beverages.

What work activities are most important?

Importance Activities

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.

Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.

Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.

Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.

Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Provide Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Holland Code Chart for a Train Attendant

 

Is This Career Right for Me?

The fastest way toward knowing if train-attendant is the career for you is to take this quiz to find your career path.