Tour Coordinator Career

Job Description: Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.

*A job as a Tour Coordinator falls under the broader career category of Tour Guides and Escorts. The information on this page will generally apply to all careers in this category. We are still seeking more specific information about this career from experts in this field. If you can provide us with more information, .

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Tour Coordinator Career

What Tour Coordinators do:

  • Describe tour points of interest to group members, and respond to questions.
  • Provide directions and other pertinent information to visitors.
  • Escort individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, and art galleries.
  • Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
  • Conduct educational activities for school children.
  • Select travel routes and sites to be visited based on knowledge of specific areas.
  • Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
  • Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
  • Greet and register visitors, and issue any required identification badges or safety devices.
  • Assemble and check the required supplies and equipment prior to departure.
  • Train other guides and volunteers.
  • Collect fees and tickets from group members.
  • Provide for physical safety of groups, performing such activities as providing first aid and directing emergency evacuations.
  • Perform clerical duties such as filing, typing, operating switchboards, and routing mail and messages.
  • Solicit tour patronage and sell souvenirs.
  • Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
  • Teach skills, such as proper climbing methods, and demonstrate and advise on the use of equipment.
  • Drive motor vehicles to transport visitors to establishments and tour site locations.
  • Speak foreign languages to communicate with foreign visitors.

What work activities are most important?

Importance Activities

Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.

Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.

Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.

Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.

Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.

Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Holland Code Chart for a Tour Coordinator

 

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