Survey Worker Career

Job Description: Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

*A job as a Survey Worker falls under the broader career category of Interviewers, Except Eligibility and Loan. The information on this page will generally apply to all careers in this category. We are still seeking more specific information about this career from experts in this field. If you can provide us with more information, .

Is Survey Worker the right career path for you?
Take the MyMajors Quiz and find out if it fits one of your top recommended majors!

Survey Worker Career

What Survey Workers do:

  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
  • Identify and report problems in obtaining valid data.
  • Meet with supervisor daily to submit completed assignments and discuss progress.
  • Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
  • Compile, record, and code results or data from interview or survey, using computer or specified form.
  • Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
  • Review data obtained from interview for completeness and accuracy.
  • Assist individuals in filling out applications or questionnaires.
  • Locate and list addresses and households.
  • Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
  • Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
  • Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
  • Supervise or train other staff members.
  • Prepare reports to provide answers in response to specific problems.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.

What work activities are most important?

Importance Activities

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.

Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.

Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Holland Code Chart for a Survey Worker

 

Is This Career Right for Me?

The fastest way toward knowing if survey-worker is the career for you is to take this quiz to find your career path.