Job Description: Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Is Customer Service Representative the right career path for you?
Take the MyMajors Quiz and find out if it fits one of your top recommended majors!
Median Annual Wage |
$35,170 |
Median Hourly Wage |
$16.91* |
Total Employed Nationally |
2,707,040 |
Source: Bureau of Labor Statistics May 2016 wage data and 2016-2026 employment projections. "Projected growth" represents the estimated change in total employment over the projections period (2016-2026). "Projected job openings" represent openings due to growth and replacement.