Cocktail Waitress Career

Job Description: Take orders and serve food and beverages to patrons at tables in dining establishment.

*A job as a Cocktail Waitress falls under the broader career category of Waiters and Waitresses. The information on this page will generally apply to all careers in this category. We are still seeking more specific information about this career from experts in this field. If you can provide us with more information, .

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Cocktail Waitress Career

What skills are required for Cocktail Waitresss?

Importance Skills
  Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  Service Orientation - Actively looking for ways to help people.
  Speaking - Talking to others to convey information effectively.
  Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  Coordination - Adjusting actions in relation to others' actions.
  Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  Persuasion - Persuading others to change their minds or behavior.
  Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  Negotiation - Bringing others together and trying to reconcile differences.
  Time Management - Managing one's own time and the time of others.

What knowledge is needed to be a Cocktail Waitress?

Importance Knowledge
  Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Work Styles

Importance Styles
  Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  Integrity - Job requires being honest and ethical.
  Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  Initiative - Job requires a willingness to take on responsibilities and challenges.
  Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  Persistence - Job requires persistence in the face of obstacles.
  Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Holland Code Chart for a Cocktail Waitress

Work Values

Importance Values
  Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Is This Career Right for Me?

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