Busboy Career

*A job as a Busboy falls under the broader career category of Dining Room and Cafeteria Attendants and Bartender Helpers. The information on this page will generally apply to all careers in this category but may not specifically apply to this career title.

Job Description for Dining Room and Cafeteria Attendants and Bartender Helpers : Facilitate food service. Clean tables; remove dirty dishes; replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.


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Dining Room and Cafeteria Attendants and Bartender Helper Career

What skills are required for Dining Room and Cafeteria Attendants and Bartender Helpers?

Importance Skills
  Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  Coordination - Adjusting actions in relation to others' actions.
  Service Orientation - Actively looking for ways to help people.
  Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  Speaking - Talking to others to convey information effectively.
  Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

What knowledge is needed to be a Dining Room and Cafeteria Attendants and Bartender Helper?

Importance Knowledge
  Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Work Styles

Importance Styles
  Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  Integrity - Job requires being honest and ethical.
  Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
  Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  Initiative - Job requires a willingness to take on responsibilities and challenges.
  Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  Persistence - Job requires persistence in the face of obstacles.
  Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.