Major:
Customer Service Support/Call Center/Teleservice Operation Major

Description: A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.

Is Customer Service Support/Call Center/Teleservice Operation the right major for you?
Take the MyMajors Quiz and find out if it fits one of your top recommended majors!


What Courses Do Customer Service Support/Call Center/Teleservice Operation Majors Take?

The required and elective courses you would take for Customer Service Support/Call Center/Teleservice Operation majors vary considerably among institutions. Courses are listed here that are illustrative of the breadth of topics you are likely to experience were you to major in this field.

Applied Computer Skills
Management
Marketing
Public Relations

top

Share:
Share:

Find YOUR college major

The fastest way toward knowing if Customer Service Support/Call Center/Teleservice Operation is the major for you is to take this quiz to find your best college majors.

First Name*

Last Name*

Email Address*

Password*


Register

Share: